Harvard Business Review

More government agencies are using information and communications technologies to create “Smart Cities” and smart buildings in order to improve the quality and interactivity of urban services, while reducing costs and ensuring sustainability.

"As more people move to urban areas, cities face ever more economic and environmental challenges, including resource constraints, economic restructuring, aging populations, and pressures on public finances. In their efforts to accommodate growing urban populations and the accompanying challenges, governments can use modern information and communication technologies to create “Smart Cities” and smart buildings that improve the quality and interactivity of urban services while reducing costs and ensuring sustainability."

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